Frequently Asked Questions (FAQ)
You've got questions? We've got answers
Below are the most frequently asked questions about Have a New Kid by Friday. Don't see a question you want to ask? Visit our contact page for more info.
| Question | Answer |
|---|---|
Can I buy just the DVD from Have a New Kid by Friday? |
Unfortunately, the publisher does not allow us to sell parts of the kit seperately. The kit must be bought in its entirety. If you bought the kit from us and you need a replacement of the DVD or CD, please contact us via e-mail or phone (see our contact page). |
How quickly are my items shipped and what is the cost? |
If you order your items before 3:30PM MST, we can usually ship your items out the same day. Order your kit through the shopping cart to ensure that your shipment will go out the same day. The quickest and easiest way to order is online through the shopping cart. Shipping rates are now based on a direct quote from each of the carriers we use (UPS and USPS) based on the weight of your order and distance shipped. Domestic Shipping (United States):
International Shipping (Canada):
Please allow extra time for Canadian shipments, as the USPS can take some time to deliver your package. Business days are Monday through Friday. Carriers do not deliver or ship your items on Saturday or Sunday. If you place an order on Saturday, your order will not be shipped until Monday. |
Do I have to pay taxes on my purchase? |
You are only required to pay taxes if you are located in the state of Arizona. If you are in any other state, you will not have to pay taxes on your order. However, if your organization is located in Arizona but is tax-exempt, make sure you put your tax-exempt ID number in the comments section when you check out. We will refund you the full tax amount once we have verified your tax-exempt status. |
Are extra Leader's Guides available for my seminar kit? |
You can order extra facilitator guides by clicking here. |
Can I get extra copies of the DVD when I purchase a kit? |
We sell extra DVD's at $69.95 each. You can purhase them with your kit by sending us an email after you place your order at our contact page. Tell us however many extra DVD's you would like to purchase and we will add it to your order. If you purchased your kit from us awhile back you can still purchase extra DVD's from us, but you must have originally purchased the kit from haveanewkidbyfriday.tv. |
I need more of promotional material that came in my kit. How do I get this material? |
Please contact us and we will assist you in getting more material for your seminar. |
FREE 15-day Trial Period!
Preview the Have a New Kid by Friday seminar video for up to two weeks and return it for a full refund (less shipping) if you decide you cannot use it for your group. Must be returned in resellable condition. See details
Lifetime Replacement
Damage or lose the seminar media and we'll replace it if originally purchased from haveanewkidbyfriday.tv. Shipping and replacement fees apply.
Low Price Guarantee
We'll match any lower price from any valid *retailer. * Not including used merchandise. At time of sale.









